About Australian Instant Care
At Australian Instant Care, we believe that quality care is built on trust, consistency, and compassion. We are an NDIS provider dedicated to helping people with disabilities live with greater independence, confidence, and connection.
Our team is made up of experienced support professionals who take the time to understand each person’s goals and preferences. We do this in order to create meaningful support that fits your lifestyle, respects your choices, and helps you make progress at your own pace. Whether it’s building daily living skills, joining community activities, or receiving personal care, we focus on making every interaction empowering.
Every member of our team shares a genuine commitment to improving lives, not through grand promises, but through small, consistent actions that make a real difference every day.
Our Story and What We Stand For
Australian Instant Care began with a simple belief: that care should always be personal.
We wanted to move beyond the transactional side of disability support and bring back what truly matters: connection, respect, and understanding.
Over time, we’ve built a service that’s grounded in these values. Our focus is not just on what we do, but on how we do it. We listen. We adapt. And we work alongside each participant and their families to make life a little easier and more fulfilling.
Our approach combines professional experience with genuine compassion, helping us form relationships that are built to last. Because when care is consistent and people are heard, real progress happens.
Mission
At Australian Instant Care, our mission is simple: to make everyday life easier, safer, and more meaningful for the people we support.
We provide genuine, consistent care that builds confidence, strengthens independence, and helps each person live life their way.
Our mission guides everything we do, from the way we communicate with families, to how we match support workers with participants. It’s about empowering individuals to take control of their lives and helping them thrive, one day at a time.
Vision
We see a community where every person feels valued, supported, and empowered to reach their goals.

Our vision is to create lasting change through care that’s built on trust, compassion, and connection — one person, one day, one step at a time.
While our mission focuses on what we do today to improve lives, our vision reflects what we’re working towards: a future where inclusion, respect, and empowerment are part of everyday life for people of all abilities.
Our Values as an NDIS Provider in Melbourne
Respect
Every person deserves to be treated with dignity, understanding, and kindness.
Compassion
We care deeply about the people we support and always lead with empathy.
Empowerment
We encourage independence and help each person grow in their own way.
Connection
We believe genuine relationships form the foundation of quality care.
Why We’re Different
There are many NDIS providers, but what makes Australian Instant Care different is our personal approach. We don’t just match you with services; we match you with people who genuinely care.
Our disability support workers are chosen for their empathy as much as their expertise. This helps to create a sense of trust and comfort that makes a lasting difference.
We keep communication open and honest to make sure that you always feel heard and supported. Whether you need ongoing assistance or occasional help, we are flexible, responsive, and focused on what’s best for you.
What Sets Us Apart
Genuine Connection
We build lasting relationships through consistent, one-on-one support. You’ll always see familiar faces who know and respect your needs.
Compassion in Action
Every member of our team leads with empathy. We don’t just provide care — we take the time to listen, understand, and uplift.
Flexibility That Fits You
Life changes, and so can your supports. We adapt schedules and services to fit your circumstances, not the other way around.
Open Communication
You’ll never feel left in the dark. We believe in clear, ongoing communication with participants and families every step of the way.
Quality & Reliability
From punctuality to professionalism, our team upholds the highest standards so you can depend on us with confidence.
Let’s make every day a little easier, together.
Whether you’re looking for support for yourself or someone you care about, our friendly Melbourne team is here to help. We take the time to understand what matters most and provide care that fits real lives.
