NDIS Travel Assistance in Melbourne

Getting from one place to another can sometimes be challenging when you’re living with a disability. At Australian Instant Care, we provide NDIS travel assistance across Melbourne to help you travel safely, confidently, and with the right support.


Whether you’re heading to appointments, visiting friends, or taking part in community activities, our support workers offer door-to-door assistance that helps you stay connected to the people and places that matter most.


We understand that everyone’s mobility and comfort needs are different. That’s why our Melbourne-based team plans each trip with care so you always feel supported, respected, and in control.

Man in wheelchair exiting accessible van via lift ramp outdoors. Sunny day.

How We Can Help

Supporting your independence, one trip at a time.

Our Travel Assistance services are designed to make getting around Melbourne easier and more accessible. We can help you build travel confidence, learn safe travel habits, or provide full transport support depending on your needs and NDIS plan.


Here’s how we can assist:

Transport to Appointments

Reliable assistance to medical appointments, therapy sessions, and meetings.

Social and Community Travel 

Travel support to attend social events, community programs, classes, or recreational activities.

Shopping and Errands

Help with grocery shopping, banking, or other day-to-day errands.

Work or Study Travel 

Support to get to and from your workplace, training, or educational programs.

Public Transport Assistance

Guidance and support to use buses, trams, and trains across Melbourne safely and independently.

Door-to-Door Support

Safe assistance getting in and out of vehicles, ensuring comfort and accessibility at every step.

Building Travel Independence

Confidence-building support to help you plan routes, read timetables, and navigate Melbourne’s transport system on your own.

Our travel support for Melbourne NDIS participants is flexible. We can accompany you, assist with planning, or simply ensure you get to your destination safely and on time.

Personal Care Support Melbourne FAQs

  • What is NDIS travel assistance?

    Travel assistance helps participants access the community, attend appointments, or complete daily activities. Under the NDIS, it may include funding for transport or support from a worker who travels with you.

  • Is travel assistance covered under my NDIS plan?

    Yes. Travel support generally falls under Core Supports – Assistance with Social and Community Participation or Assistance with Daily Life. Your eligibility depends on your plan and funding allocation.

  • Do you provide transport within Melbourne only?

    We primarily provide transport support across Melbourne and nearby suburbs. If you need to travel outside these areas, we’re happy to discuss your plans and see what may be possible based on your needs and schedule.

  • Can you help me learn to travel independently?

    Absolutely. Our support workers can teach you how to use public transport, plan routes, and travel confidently and safely around Melbourne.

  • Can I choose who travels with me?

    Yes. We’ll match you with a support worker who suits your personality and comfort level, and you’ll always have the final say before proceeding.

  • What types of vehicles are used for travel assistance?

    We use safe, reliable vehicles suitable for your needs. If you require accessible transport, we can help coordinate or arrange appropriate vehicles.

  • Can you help with more than one trip in a day?

    Yes. We can assist with multiple trips or ongoing travel arrangements depending on your routine and NDIS plan.

  • Do you offer assistance for group travel or community outings?

    Yes. We can support both individual and group travel for community activities, social outings, or events.

  • What if my plans change suddenly?

    We understand that life can be unpredictable. Our Melbourne team is flexible and will do our best to adjust your travel schedule as needed.

  • How do I get started with travel assistance?

    Contact our friendly Melbourne team to discuss your NDIS plan and transport needs. You can also refer someone who may need travel support. We’ll guide you through the process and match them with the right worker.

Two women smiling and posing outdoors.

Let’s Make Getting Around Easier

Whether it’s a short trip or a full day of appointments, Australian Instant Care is here to make travel simpler and more comfortable. If you or someone you care about needs NDIS travel assistance in Melbourne, our support workers will help you get there safely and with gentle care.