NDIS Personal Care Service in Melbourne

Everyone deserves to feel safe, respected, and comfortable in their daily routine. At Australian Instant Care, we are a registered NDIS provider offering NDIS personal care services in Melbourne that helps you maintain your independence and dignity while receiving the help you need.


Whether it's getting ready for the day, managing hygiene, or preparing for bedtime, our friendly Melbourne support workers offer compassionate assistance that makes everyday life easier and more comfortable.


We understand that personal care is private and deeply personal, which is why we take the time to build trust, listen to your preferences, and always deliver support with respect and professionalism.

Woman holding a colorful toy for a man in a wheelchair; he smiles, looking up. Interior shot.

How We Can Help

Personal care that’s built on trust, respect, and understanding.

Our Personal Care services for individuals with disabilities in Melbourne are designed to assist with daily living activities while promoting independence, comfort, and wellbeing. We provide one-on-one support that respects your boundaries, routines, and choices.


Here’s how we can assist:

Personal Hygiene Assistance

Support with bathing, showering, oral care, shaving, and grooming while maintaining your privacy and comfort.

Dressing and Undressing

Assistance with choosing clothes, getting dressed, or changing outfits as needed.

Toileting and Continence Support

Discreet and respectful help with toileting needs, including continence management and hygiene.

Mobility and Transfers

Assistance with moving safely around your home, getting in and out of bed, or using mobility aids.

Medication Reminders

Helping you remember prescribed medication times (non-clinical reminders only, in line with NDIS guidelines).

Morning and Bedtime Routines

Support with daily preparation such as washing, brushing, or getting ready for rest.

Skin, Hair, and Nail Care

Basic personal grooming to help you look and feel your best.

All personal care supports are delivered in line with NDIS Assistance with Daily Life standards, focusing on your independence, comfort, and safety. You choose the level of support you’re comfortable with. We simply make it easier.

Personal Care Support Melbourne FAQs

  • What does personal care support include?

    Personal care services under the NDIS include assistance with daily tasks such as personal hygiene, dressing, and eating. Our NDIS personal care assistants provide help with bathing, grooming, mobility assistance, toileting assistance (including bladder and bowel management, catheter care, and stoma care), and other daily tasks that maintain your well being and independence.


    We also offer medication management support, including medication administration reminders (non-clinical reminders only, in line with NDIS guidelines). Nutrition support is also part of personal care. This includes assistance with meal preparation, modifying food textures, and physical support with eating and drinking. Many individuals require assistance with eating and drinking as part of their personal care.


    Personal care is fundamental to physical, mental, and emotional wellbeing for individuals with disabilities. Our NDIS personal care assistants provide both practical help and emotional support. These tasks are essential for preserving health and helping you live a fulfilling life. Under the NDIS, personal care is funded as part of the Assistance with Daily Life category.

  • Is personal care covered by the NDIS?

    Yes. Personal care support is part of the Core Supports – Assistance with Daily Life category of the NDIS. NDIS funding can be used for personal care services if your ability to perform personal care activities is limited. The NDIS considers whether personal care supports are reasonable and necessary when evaluating applications for funding.

  • How do I get personal care included in my NDIS plan?

    You must explain your personal care needs during your NDIS planning meeting to include them in your plan. Be clear about which everyday tasks you need help with. This might include hygiene, dressing, eating, or mobility support.


    To access NDIS personal care services, you must meet eligibility criteria set by the NDIS. Once your funding is approved, you can approach NDIS provider agencies like Australian Instant Care to hire personal care workers.

  • Can I choose my own support worker?

    Absolutely! NDIS participants in Melbourne always have the freedom to choose. We'll recommend a suitable support worker based on your needs and preferences. But you always have the final say.


    It is important to evaluate the qualifications and experience of personal care workers when choosing a provider. All our support workers are highly trained and certified caregivers who assist with daily activities.

  • Will my privacy be respected?

    Always. Your privacy and dignity are our top priorities, and we treat every aspect of your care with utmost respect. Our Melbourne disability support workers are trained to provide personalised support with sensitivity, discretion, and professionalism. As your trusted partner in care, we understand that respecting your privacy supports your emotional well being and helps you live life with confidence.


    We'll always ask before providing support. We explain each step clearly. And we respect your comfort level at all times.

  • Are your NDIS support workers qualified?

    Yes. All Australian Instant Care staff are qualified, NDIS-verified, and undergo regular training and police checks. As a registered provider, we comply with the NDIS Quality and Safeguards Commission, which means we meet higher safety standards.


    NDIS personal care providers should have trained and certified caregivers to assist with daily activities. We take this seriously. Our team maintains the qualifications and experience needed to provide quality support.

  • Can I request a same-gender support worker?

    Yes. You can specify your preference for your NDIS personal care support worker. We understand that personal care assistance and in home care are deeply personal, which is why our qualified professionals and support services are designed to respect your comfort. We work closely with you to find someone who meets your preferences and shares the same interests where possible. We'll do our best to accommodate your request.

  • Can personal care be combined with other supports?

    Yes. NDIS personal care can often be combined with other supports. This includes household tasks, community participation, or transport assistance. It depends on your NDIS plan and available Core Supports budget.


    Our team can help you review your plan. We'll show you how different supports can work together to make daily life easier.

  • How often can I receive personal care support?

    You can get NDIS personal care support as often as needed: daily, weekly, or occasionally. Your NDIS plan and personal goals determine your schedule.


    People living with disabilities may require assistance with personal hygiene, mobility, and daily routines at different frequencies. We are an NDIS provider in Melbourne that is flexible and willing to work around what you need.

  • Can I adjust my support if my needs change?

    Of course. We're flexible. We can review your plan at any time to make sure you're receiving the right level of compassionate care from our qualified staff.


    If your needs or goals change throughout your NDIS journey, we encourage you to reach out. Our team will work with you to adjust your supports so you can continue to live independently in your own home. They'll continue to fit your lifestyle.

  • Why is it important to choose the right NDIS personal care service provider?

    NDIS personal care support helps individuals with disabilities maintain their hygiene and overall wellbeing. These tasks are essential for preserving health and living full lives.


    NDIS personal care services should be tailored to meet your unique needs and preferences. That's why choosing a reputable provider matters. Look for providers with trained staff who understand your specific needs.


    It is also beneficial to consult with family or primary caregivers. They can help you understand what support will work best.

  • How do I get started with Australian Instant Care's support services?

    Contact our friendly Melbourne team to discuss your goals and preferences for disability care. We'll guide you through the next steps of our tailored services. We'll match you with the right support worker who understands your personal care tasks and can support your well being and independent life.


    If you're enquiring on behalf of someone else, we welcome referrals. We can help coordinate the support they need.

Woman applying makeup to another woman's face, using a blue sponge; mirror and makeup on a table.

Let's Make Daily Living More Comfortable

If you, a loved one, or someone you know needs NDIS personal care support in Melbourne, our dedicated team is here to help. We'll provide compassionate, respectful assistance that helps you live confidently with more dignity.